“I Can’t Carry This!” InDrive Rider Left Stranded for Nearly 2 Hours Over Oversized Delivery

An InDrive dispatch rider has sparked online reactions after a customer allegedly refused to cancel a delivery request when he discovered the package was too big for his delivery bag.

According to reports by GistReel and Papers.com.ng, the rider claimed the customer initially described the item as a uniform, but he arrived to find a large Ghana Must Go bag.

The rider alleged that cancelling the trip himself could lead to a six-hour restriction on his account, leaving him frustrated as he reportedly waited for nearly two hours.

The incident has reignited debate about the treatment of dispatch riders and whether delivery platforms’ cancellation policies adequately protect them.

Who is wrong here: the customer who refused to cancel, or the system putting the rider in this difficult position? <Cite refs={[“turn559079search1″,”turn559079search0”]}/>